At Xiomize Software Pvt. Ltd., we are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or use our services.
1. Information We Collect
We collect information you provide directly to us, such as when you:
- Fill out a contact or inquiry form
- Register for a client portal account
- Place an order or request a quote
- Communicate with us via email or phone
This may include your name, email address, phone number, company name, and project requirements. We may also automatically collect certain technical information such as your IP address, browser type, and pages visited.
2. How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our services
- Respond to your inquiries and fulfill project requirements
- Send project updates, invoices, and support communications
- Comply with legal obligations
- Improve our website and user experience
We do not sell, trade, or rent your personal information to third parties.
3. Cookies
Our website may use cookies to enhance your browsing experience. Cookies are small files stored on your device. You can instruct your browser to refuse all cookies, though some parts of our site may not function properly as a result.
4. Third-Party Services
We may use third-party tools such as Google Analytics to understand website usage. These services have their own privacy policies governing how they handle your data. We do not control these third-party services.
5. Data Security
We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure.
6. Data Retention
We retain your personal information only for as long as necessary to provide our services, comply with legal obligations, or resolve disputes. When data is no longer needed, we securely delete or anonymise it.
7. Your Rights
You have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate data
- Request deletion of your data
- Withdraw consent at any time
To exercise any of these rights, please contact us at info@xiomize.com.
8. Children's Privacy
Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from children.
9. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any significant changes by updating the date at the top of this page. Continued use of our services after changes constitutes your acceptance of the updated policy.
10. Contact Us
If you have any questions about this Privacy Policy, please contact us:
Xiomize Software Pvt. Ltd.
info@xiomize.com
9334358867
